shipping & Delivery

We ship to most countries worldwide. You can view the full list of countries we can ship to in the checkout when placing your order, but we've added them below for you too!

Countries we ship to currently (subject to change):

Afghanistan

Åland Islands

Albania

Algeria

American Samoa

Andorra

Angola

Anguilla

Antarctica

Antigua and Barbuda

Argentina

Armenia

Aruba

Australia

Austria

Azerbaijan

Bahamas

Bahrain

Bangladesh

Barbados

Belarus

Belgium

Belize

Benin

Bermuda

Bhutan

Bolivia, Plurinational State of

Bonaire, Sint Eustatius and Saba

Bosnia and Herzegovina

Botswana

Bouvet Island

Brazil

British Indian Ocean Territory

Brunei Darussalam

Bulgaria

Burkina Faso

Burundi

Cambodia

Cameroon

Canada

Cape Verde

Cayman Islands

Central African Republic

Chad

Chile

China

Christmas Island

Cocos (Keeling) Islands

Colombia

Comoros

Congo

Congo, the Democratic Republic of the

Cook Islands

Costa Rica

Cote d'Ivoire

Croatia

Cuba

Cyprus

Czech Republic

Denmark

Djibouti

Dominica

Dominican Republic

Ecuador

Egypt

El Salvador

Equatorial Guinea

Eritrea

Estonia

Ethiopia

Falkland Islands

Faroe Islands

Fiji

Finland

France

French Guiana

French Polynesia

French Southern Territories

Gabon

Gambia

Georgia

Germany

Ghana

Gibraltar

Greece

Greenland

Grenada

Guadeloupe

Guam

Guatemala

Guernsey

Guinea

Guinea-Bissau

Guyana

Haiti

Heard Island and McDonald Islands

Holy See (Vatican City State)

Honduras

Hong Kong

Hungary

Iceland

India

Indonesia

Iran, Islamic Republic of

Iraq

Ireland

Isle of Man

Israel

Italy

Jamaica

Japan

Jersey

Jordan

Kazakhstan

Kenya

Kiribati

Korea, Democratic People's Republic of

Korea, Republic of

Kuwait

Kyrgyzstan

Lao People's Democratic Republic

Latvia

Lebanon

Lesotho

Liberia

Libyan Arab Jamahiriya

Liechtenstein

Lithuania

Luxembourg

Macao

Macedonia

Madagascar

Malawi

Malaysia

Maldives

Mali

Malta

Marshall Islands

Martinique

Mauritania

Mauritius

Mayotte

Mexico

Micronesia, Federated States of

Moldova, Republic of

Monaco

Mongolia

Montenegro

Montserrat

Morocco

Mozambique

Myanmar

Namibia

Nauru

Nepal

Netherlands

Netherlands Antilles

New Caledonia

New Zealand

Nicaragua

Niger

Nigeria

Niue

Norfolk Island

Northern Mariana Islands

Norway

Oman

Pakistan

Palau

Palestinian Territory, Occupied

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Pitcairn

Poland

Portugal

Puerto Rico

Qatar

Reunion

Romania

Russian Federation

Rwanda

Saint Barthélemy

Saint Helena

Saint Kitts and Nevis

Saint Lucia

Saint Martin (French part)

Saint Pierre and Miquelon

Saint Vincent and the Grenadines

Samoa

San Marino

Sao Tome and Principe

Saudi Arabia

Senegal

Serbia

Seychelles

Sierra Leone

Singapore

Sint Maarten

Slovakia

Slovenia

Solomon Islands

Somalia

South Africa

South Georgia and the South Sandwich Islands

Spain

Sri Lanka

Sudan

Suriname

Svalbard and Jan Mayen

Swaziland

Sweden

Switzerland

Syrian Arab Republic

Taiwan

Tajikistan

Tanzania, United Republic of

Thailand

Timor-Leste

Togo

Tokelau

Tonga

Trinidad and Tobago

Tunisia

Turkey

Turkmenistan

Turks and Caicos Islands

Tuvalu

Uganda

Ukraine

United Arab Emirates

United Kingdom

United States

United States Minor Outlying Islands

Uruguay

Uzbekistan

Vanuatu

Venezuela, Bolivarian Republic of

Viet Nam

Virgin Islands, British

Virgin Islands, U.S.

Wallis and Futuna

Western Sahara

Yemen

Zambia

Zimbabwe

If your country isn't showing in the list, sadly, we cannot ship to this location.

In a very small number of cases where we are unable to ship to a country, it's normally due to the ability of our couriers or payment processing partners in that territory, or the availability of other services that we require to operate in that country effectively.

The list of countries we ship to may change, and the general trend is towards increasing the number of countries that we ship to.

We are unable to offer to ship to a country on a one-off basis, or change territories by request.

Most orders are printed and shipped within 48-72 hours of when they are placed. Our factory operating hours are Monday-Friday and so orders can take a little longer if they fall over a weekend.

Here are our estimated shipping delivery times (after production): UK 3 - 5 days, EU 5 - 10, International 10 - 20.

Any dispatch and delivery time projections provided by us are estimates only, and may be affected by public, bank or international holidays, or delays outside of our control.

Options range from standard shipping, to expedited and tracked worldwide delivery (currently available for UK only)

Once you've placed your order, you should receive a confirmation email.

When your order has been completed, where you have purchased tracked delivery, tracking information will be provided in your Dispatch email.

EU Delivery - GBP 7.00
International Delivery - GBP 7.50
UK Standard Royal Mail- GBP 4.50

For UK orders we dispatch all orders with tracking information. If you have an EU/ International shipping address and you've purchased Tracked and Signed delivery in the checkout, you’ll receive a tracking link for your order in your dispatch confirmation email. Click that link and you'll be taken to Royal Mail's Track and Trace service so you can stay updated on its journey to you. If you have any questions about your order you can get in touch at hello@teemill.com

Keep in mind that if an order isn't delivered within 35 days, you can request a refund or re-shipment.

You can tell if an order has shipped by looking at the status in your order confirmation page.

Whilst it's very unusual, orders can get delayed in the post. In the rare event that a courier has your customer's parcel and is delayed, the product will almost certainly still arrive so the best thing is to ask your customer to hold on for a period of time, how much depends on the location and courier but the following guidance comes from couriers directly: From the point an order is marked as Shipped, couriers allow an addition UK: 21 days, EU: 28 days, International: 35 days.

If this time has elapsed, drop us a message with the Teemill Order ID as we can get in touch with the courier to activate the 'lost parcel' process and will immediately resend the order and help get it sorted for you and your customer.

When ordering products for delivery outside of the UK, depending on the destination, you may be subject to import duties and taxes which are levied once the products reach the specified delivery location.

Any additional charges for customs and/or import clearance and other handling charges must be paid by you, as we have no control over these charges.

All orders are shipped in sustainable, eco-friendly packaging, designed with the environment in mind and made with natural materials. They are rip-proof, splash-proof mailers made from paper, decorated with a fun design that can be coloured in or upcycled. Large orders come in cardboard boxes sealed with environmentally friendly tape.

We don't include receipts in the bags so they are perfect for gifting.

Returns & exchanges

Our policy lasts 15 days from the date of delivery. Unfortunately, we cannot offer refunds or exchanges for items returned after this period.

To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.

How to Return an Item

Please contact us at info@oceansnation.com to initiate a return or exchange. Include your name, order number, and details about the request in your email. We will provide further instructions and the return address.

Important Notes

  • Do not return items to the manufacturer. Packages sent to the manufacturer will not be eligible for a refund or exchange.
  • Customers are responsible for return shipping costs. We recommend using a trackable shipping service.
  • Refunds will be processed within 5-10 business days after approval.
  • For exchanges, we only replace defective or damaged items or assist with size changes. Please email us for assistance.

For any questions or concerns, feel free to reach out at info@oceansnation.com.

If an item is damaged in the post, send a photo to hello@teemill.com with an order number and pictures of the damaged item. We will ask you to return the damaged item so that we can inspect it and then Remill it, and send a replacement free of charge.

If an item is lost in the post, first allow sufficient time (usually 35 days) for the item to arrive. If it doesn't arrive within this time send us an email to info@oceansnation.com

If the package is returned to the sender for unsufficient or wrong delivery information, you will be contacted and offered the option to redeliver at cost price. Items that are returned to sender will be recycled after 30 days unclaimed.

All shipping time estimates are estimates. We have no control over the performance of third party couriers. We do not guarantee delivery times where time is of the essence.

We process returns/exchanges the same day they arrive back with us. Exchange orders are automatically added to the factory queue and fulfilled and dispatched as normal. Refunds are usually appear within 48 hours, but can take 5-10 working days to appear on your statements.

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account or credit card statement.
  2. Contact your bank or credit card provider, as processing times can vary.
  3. If the issue persists, email us at info@oceansnation.com.