You can only change your order's shipping address if it hasn't yet been dispatched.

In your Confirmation Email there is a link you can click to change your address.

If you don’t make this change and your order is sent out to an incorrect address, it will likely fail its delivery and return back to our factory.

Our support team then contact you to confirm your correct shipping address and arrange for your order to be resent.

We’re unable to cancel or change orders once the customer has paid for their order. Our factory gets to work on orders in the seconds after the order has been made, which makes cancelling orders not possible.

We ship to most countries worldwide. You can view the full list of countries we can ship to in the checkout when placing your order, but we've added them below for you too!

Countries we ship to currently (subject to change):

Afghanistan

Åland Islands

Albania

Algeria

American Samoa

Andorra

Angola

Anguilla

Antarctica

Antigua and Barbuda

Argentina

Armenia

Aruba

Australia

Austria

Azerbaijan

Bahamas

Bahrain

Bangladesh

Barbados

Belarus

Belgium

Belize

Benin

Bermuda

Bhutan

Bolivia, Plurinational State of

Bonaire, Sint Eustatius and Saba

Bosnia and Herzegovina

Botswana

Bouvet Island

Brazil

British Indian Ocean Territory

Brunei Darussalam

Bulgaria

Burkina Faso

Burundi

Cambodia

Cameroon

Canada

Cape Verde

Cayman Islands

Central African Republic

Chad

Chile

China

Christmas Island

Cocos (Keeling) Islands

Colombia

Comoros

Congo

Congo, the Democratic Republic of the

Cook Islands

Costa Rica

Cote d'Ivoire

Croatia

Cuba

Cyprus

Czech Republic

Denmark

Djibouti

Dominica

Dominican Republic

Ecuador

Egypt

El Salvador

Equatorial Guinea

Eritrea

Estonia

Ethiopia

Falkland Islands

Faroe Islands

Fiji

Finland

France

French Guiana

French Polynesia

French Southern Territories

Gabon

Gambia

Georgia

Germany

Ghana

Gibraltar

Greece

Greenland

Grenada

Guadeloupe

Guam

Guatemala

Guernsey

Guinea

Guinea-Bissau

Guyana

Haiti

Heard Island and McDonald Islands

Holy See (Vatican City State)

Honduras

Hong Kong

Hungary

Iceland

India

Indonesia

Iran, Islamic Republic of

Iraq

Ireland

Isle of Man

Israel

Italy

Jamaica

Japan

Jersey

Jordan

Kazakhstan

Kenya

Kiribati

Korea, Democratic People's Republic of

Korea, Republic of

Kuwait

Kyrgyzstan

Lao People's Democratic Republic

Latvia

Lebanon

Lesotho

Liberia

Libyan Arab Jamahiriya

Liechtenstein

Lithuania

Luxembourg

Macao

Macedonia

Madagascar

Malawi

Malaysia

Maldives

Mali

Malta

Marshall Islands

Martinique

Mauritania

Mauritius

Mayotte

Mexico

Micronesia, Federated States of

Moldova, Republic of

Monaco

Mongolia

Montenegro

Montserrat

Morocco

Mozambique

Myanmar

Namibia

Nauru

Nepal

Netherlands

Netherlands Antilles

New Caledonia

New Zealand

Nicaragua

Niger

Nigeria

Niue

Norfolk Island

Northern Mariana Islands

Norway

Oman

Pakistan

Palau

Palestinian Territory, Occupied

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Pitcairn

Poland

Portugal

Puerto Rico

Qatar

Reunion

Romania

Russian Federation

Rwanda

Saint Barthélemy

Saint Helena

Saint Kitts and Nevis

Saint Lucia

Saint Martin (French part)

Saint Pierre and Miquelon

Saint Vincent and the Grenadines

Samoa

San Marino

Sao Tome and Principe

Saudi Arabia

Senegal

Serbia

Seychelles

Sierra Leone

Singapore

Sint Maarten

Slovakia

Slovenia

Solomon Islands

Somalia

South Africa

South Georgia and the South Sandwich Islands

Spain

Sri Lanka

Sudan

Suriname

Svalbard and Jan Mayen

Swaziland

Sweden

Switzerland

Syrian Arab Republic

Taiwan

Tajikistan

Tanzania, United Republic of

Thailand

Timor-Leste

Togo

Tokelau

Tonga

Trinidad and Tobago

Tunisia

Turkey

Turkmenistan

Turks and Caicos Islands

Tuvalu

Uganda

Ukraine

United Arab Emirates

United Kingdom

United States

United States Minor Outlying Islands

Uruguay

Uzbekistan

Vanuatu

Venezuela, Bolivarian Republic of

Viet Nam

Virgin Islands, British

Virgin Islands, U.S.

Wallis and Futuna

Western Sahara

Yemen

Zambia

Zimbabwe

If your country isn't showing in the list, sadly, we cannot ship to this location.

In a very small number of cases where we are unable to ship to a country, it's normally due to the ability of our couriers or payment processing partners in that territory, or the availability of other services that we require to operate in that country effectively.

The list of countries we ship to may change, and the general trend is towards increasing the number of countries that we ship to.

We are unable to offer to ship to a country on a one-off basis, or change territories by request.

Most orders are printed and shipped within 48-72 hours of when they are placed. Our factory operating hours are Monday-Friday and so orders can take a little longer if they fall over a weekend.

Here are our estimated shipping delivery times (after production): UK 3 - 5 days, EU 5 - 10, International 10 - 20.

Any dispatch and delivery time projections provided by us are estimates only, and may be affected by public, bank or international holidays, or delays outside of our control.

Options range from standard worldwide shipping, to expedited and tracked delivery (currently available for UK only)

Once you've placed your order, you should receive a confirmation email.

When your order has been completed, where you have purchased tracked delivery, tracking information will be provided in your Dispatch email.

All prices shown are inclusive of VAT

Shipping options
EU Delivery
GBP 7.00
International Delivery
GBP 7.50
UK Standard Royal Mail
GBP 4.50

At the moment, tracked shipping is only available for UK orders. We are working to include tracked shipping for international orders soon. If you have any questions about your order, you can get in touch at hello@teemill.com.

Keep in mind that if an order is not delivered within the following timeframes, you may contact us for a refund or re-shipment:

• UK: 21 days from the date of dispatch
• EU: 28 days from the date of dispatch
• International: 35 days from the date of dispatch.

You can tell if an order has shipped by looking at the status in your order confirmation page.

Whilst it's very unusual, orders can get delayed in the post. In the rare event that a courier has your customer's parcel and is delayed, the product will almost certainly still arrive so the best thing is to ask your customer to hold on for a period of time, how much depends on the location and courier but the following guidance comes from couriers directly: From the point an order is marked as Shipped, couriers allow an addition UK: 21 days, EU: 28 days, International: 35 days.

If this time has elapsed, drop us a message with the Teemill Order ID as we can get in touch with the courier to activate the 'lost parcel' process and will immediately resend the order and help get it sorted for you and your customer.

When ordering products for delivery outside of the UK, depending on the destination, you may be subject to import duties and taxes which are levied once the products reach the specified delivery location.

Any additional charges for customs and/or import clearance and other handling charges must be paid by you, as we have no control over these charges.

All orders are shipped in sustainable, eco-friendly packaging, designed with the environment in mind and made with natural materials. They are rip-proof, splash-proof mailers made from paper, decorated with a fun design that can be coloured in or upcycled. Large orders come in cardboard boxes sealed with environmentally friendly tape.

We don't include receipts in the bags so they are perfect for gifting.

If an item is damaged in the post, send a photo to info@oceansnation.com with your order number and pictures of the damaged item. We will ask you to return the damaged item so that we can inspect it and then Remill it, and send a replacement free of charge.

If an item is lost in the post, first allow sufficient time (usually 35 days) for the item to arrive. If it doesn't arrive within this time send us an email to info@oceansnation.com

If the package is returned to the sender for unsufficient or wrong delivery information, you will be contacted and offered the option to redeliver at cost price. Items that are returned to sender will be recycled after 30 days unclaimed.

All shipping time estimates are estimates. We have no control over the performance of third party couriers. We do not guarantee delivery times where time is of the essence.

Our policy lasts 15 days from the date of delivery. Unfortunately, we cannot offer refunds or exchanges for items returned after this period.

To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.

How to Return an Item

Please contact us at info@oceansnation.com to initiate a return or exchange. Include your name, order number, and details about the request in your email. We will provide further instructions and the return address.

Important Notes

• Do not return items to the manufacturer. Packages sent to the manufacturer will not be eligible for a refund or exchange.
• Customers are responsible for return shipping costs. We recommend using a trackable shipping service.
• Refunds will be processed within 5-10 business days after approval.
• For exchanges, we only replace defective or damaged items or assist with size changes. Please email us for assistance.

For any questions or concerns, feel free to reach out at info@oceansnation.com.

We process returns/exchanges the same day they arrive back with us. Exchange orders are automatically added to the factory queue and fulfilled and dispatched as normal. Refunds are usually appear within 48 hours, but can take 5-10 working days to appear on your statements.

Late or Missing Refunds

If you haven’t received your refund:

1. Check your bank account or credit card statement.
2. Contact your bank or credit card provider, as processing times can vary.
3. If the issue persists, email us at info@oceansnation.com.

To ensure the best fit, we recommend checking the sizing chart provided on each product page. The chart correlates measurements with specific sizes, helping you find the right fit.

If you’re still unsure, please use the contact form to get in touch with our support team.

In every product there is a plain neck label showing the product size. There is also an inside label containing wash care advice and instructions on how to send the product back to be remilled and remade, when it's worn out or no longer wanted.

All orders are shipped in sustainable, eco-friendly packaging, designed with the environment in mind and made with natural materials. They are rip-proof, splash-proof mailers made from paper.

We recommend a cool wash at 30 and hang drying products, to ensure print and product quality and longevity.

Our products are not suitable for high temperature washing, tumble drying, bleaching or dry-cleaning. Avoid ironing straight onto the printed designs. These methods can cause unwanted shrinkage, the inks to fade, or the prints to crack, flake or peel.

It’s what we are known for. Our products are made from certified organic cotton, powered by renewable energy and every product is designed to come back to us when it’s worn out - we make new products from the material we recover.

We won the Queen’s Award for Innovation for our work on making the first circular economy for fashion. Learn more about our award-winning sustainability.

We print on demand, which means products are printed in the seconds after an order is placed. This means we can cut down overproduction and waste and only make what people need when they need it.

When an order is placed, it is automatically routed to the factory closest to the customer. This saves transport costs, lowers emissions and saves time, as well. Products are stored in pickfaces so staff members always know where to find them. The entire system is automated, so the team member will see a number signifying a location, where they can find the product they need for an order. They take it and place it in one of these totes, and then place it on the gravity-fed rails that run across the entire factory.

Once a product has come through to the printing stations, it is pre-treated to ensure the longevity of the print. Then it’s placed individually on a printer and printed in under 90 seconds.

Inks are mixed in real time so there’s no waste. We use water-based, GOTS and Oeko-Tex certified inks in the printers. This means we can remove the print from the product at the end of its use, to retain more of the valuable material, and eliminate the waste and pollution that would be created by other types of dyes.

So we are able to feed more of the valuable materials back into the system. We actually had to synthesise a new chemical, that you can see in those tubs, to make sure we could have an organic, water-based ink that was compatible with our printers and the Remill process. It’s more malleable than the synthetics polymers most brands use, it’s basically just pigment in water.

2 million tonnes of textile waste is produced every year. 40% of all clothing production never utilised. By using a print on demand model we are able to avoid those issues, by only producing what’s needed when it’s needed.

We own our entire supply chain, from fibre to re-fabrication. Our products are made using organic cotton grown in monsoon heavy regions of India. Keeping the materials stream simple means we can easily remanufacture items when they’re worn out, and owning the entire supply chain means we can optimise and iterate for sustainability at every stage. Find out more on our sustainability page.

We print every item on demand, in the seconds after an order is placed. This means there is no overproduction, no waste, and no warehouses full of stock waiting to be sold. Our printers mix the inks in real time, using only what is needed for each print.

We use Brother GTX DTG printers, but the most important thing is not the hardware, but the software. We write it to work with any digital printer and we also build our own machinery and 3D print parts that we can imagine, but that don’t exist on the market yet.

As a certified organic company, we use low-waste digital printing tech and inks that conform to the GOTS/Soil Association organic criteria. Our printing technology allows for an almost unlimited range of colours, and provides a quality feel. Our inks contain no animal derived products and are not tested on animals.

Remill is a technology and service designed to keep good material in use and flowing. Some people use it as an example of circular economy design in action. Material is recovered and remanufactured into new products.

By creating new products from old ones, the loop is closed and waste is designed out.

All Teemill products are designed to be remade. When items wear out, customers scan a QR code on the label to send them back. In return, they get store credit to spend on the future purchase of a circular economy product.

You can also send back any 100% cotton items from your wardrobe to us, from any brand at remillfibre.com (excluding denim and underwear) and we will remake it into new clothing, giving you Teemill store credit in return.

Every product we make is designed from the start to come back and be remade (except for underwear at the moment) - the instructions are on the inside label.

To remake products we need them to be first sent back (which takes longer the more longevity is improved). As material flows back to us in ever bigger quantities we have increased the amount of products made from Remill in line with that: So we don't have to wait as long for first generation items to come back round we've successfully produced products with waste made by other brands to accelerate progress.

Consequently we have a lot of new second generation products that have just launched, and more launching soon!

Every product we make is designed to be sent back to us once it has been worn out. There is a QR code on every wash care label which leads to Remillfibre.com. This page contains the instructions to send your products back to be Remilled.

You can also send us back any 100% cotton clothing from your wardrobe made by any other brand, excluding denim and underwear.

We make new products with the material we recover. We issue one Remill voucher per item via email, to customers who send their items back to be Remilled and remade.

In a circular economy, products are designed from the start to be remade. That means materials flow back to the maker and the new product is made from the old product.

It is different from recycling, or up-cycling, where material is turned into something different before it is then thrown away.

A circular economy is infinite because by design the material flows in a loop.

Yes, send back as many as you want. Every product we make is designed to be sent back to us once it has been worn out and we can also recover 100% cotton clothing from any brand, excluding denim and underwear.

There is a QR code on every wash care label which takes you to our circular fashion page. Scroll down to the bottom of the page and follow the instructions to receive your returns label for sending items back to us. If you have any other worn-out 100% cotton clothing, you can include this in your parcel too (excluding denim and underwear).

We'll send you a store credit code for each item you return. To make the economics of recycling work, right now it's only possible to use one code per order.

Can you remake products from other brands?

Not at all. We accept products back in any state. We actually encourage you to have holes in them as it means they have lived a wonderful life and been used as much as possible. The only thing we ask is to wash your products before sending back to us.

UK Remill returns get Free UK Shipping through a paid-for shipping label. You will be emailed this when you enter your email address at remillfibre.com or teemill.com/threadnotdead.

Anyone outside the UK will currently need to pay for shipping to send items back to us. We are working on a solution that will enable customers in the US to send items back to be remade free of charge soon.

We want to keep good quality material in circulation as much as possible before it is remade. If you have clothing that is still in good condition, we recommend selling it on or donating it to keep it in its current life. If our suppliers receive clothing that is still in great condition but has been sent to them to be recycled, they will pass it on to our hospice partners to be sold in local charity shops.